Invest in Your Emotional Well-being: Start Your Healing Journey Today with Our Expert Therapists
FREQUENTLY ASKED QUESTIONS
Here are some answers to the most common questions people have when considering therapy with us.
We offer a free initial phone consultation which can help you to ask questions. However, the only way to know for sure is to come in for a session. Most people have a good sense of whether we are a good match for them within the first two sessions.
We also have tried to provide you with information on this website to give you a sense of who we are and how we work. Click here to find out more about who we are and here to find out more about the types of therapy sessions and therapy modalities each of us use.
We will work with you to identify your personal goals for therapy and then tailor sessions to your needs, personality, values, beliefs, and goals. We use modern technology to measure your progress and adjust treatment in order to make sure you get out of therapy what you came in for and reach your goals. You can expect that I will provide a safe and non-judgemental environment, listen closely to understand your experience, and then find ways to assist you in moving towards your goals. Therapy with us is very personalized, so how it helps differs from person to person. It will often involve things such as getting a different perspective on your experiences, exploring and discovering things about yourself, making changes in unhelpful patterns of thinking and behaving, processing difficult experiences, and learning healthy coping tools.
We offer an initial phone consultation which is always free. Session costs range from $150 and to $210. You can pay in cash or credit/debit card as well as with FHAs and HSAs.
We are not contracted with health insurance plans and are considered out of network providers. Insurance companies have rules that limit session lengths, have other limitations, and may compromise privacy. Many people prefer to avoid this and pay privately.
We will collect payment from you at the time of service. However, we provide a superbill which you can submit to your insurance company. Please note that submitting an insurance claim means we will likely have to make a mental health diagnosis. Please contact your insurance provider to ask about your coverage benefits. Understand that your services may or may not be covered in full. You will still be responsible to pay for full therapy fees at each session.
The following questions can be helpful to ask your PPO insurance provider to find out the details of your out of network benefits:
– Do I have “out-of-network” mental health insurance benefits?
– Is approval required from my primary care physician?
– What is my deductible and has it been met? Can deductibles be met with out-of-network mental health appointments?
– How many sessions per year does my health insurance cover?
– Are tele-health psychotherapy sessions covered in my out of network plan?
What is the “allowed amount” per session and the reimbursement rate (percentage) per therapy session I will be reimbursed after I met my deductible?
Specialized training & quality services. At Coastal Therapy and Wellness we offer high quality of care. Each clinician holds several specialized trainings and certifications to be more effective in our work. We also take on a limited amount of clients to assure you receiving our full focus. When therapist have to take on more clients to make a living they won’t be able to give their best each session and things will fall through the cracks. This also allows us to offer you availability each week.
Highly individualized treatment plan. Since we are not constrained by providing services we can bill to an insurance company, we are able to spend more time and creativity crafting the perfect treatment plan for you. We take our time to set goals together and perfect the approach to your specific needs. No modualized or one size fits all approaches here.
Flexibility of content of sessions. In-network therapists are restricted in what they can focus on in each session. Often things happen in our life that we would like to discuss in therapy that may not fully focus on our diagnosis. An in-network therapist has to stick to specific conversations they can bill.
Privacy/ Confidentiality. Insurances gather information about your treatment. This includes notes from each session, treatment plans, goals for therapy, etc. If you have concerns about your insurance provider receiving such information you may opt for the more protected out of network option or chose to not use your insurance at all.
This also goes applies if you are on your parent’s insurance plan and are uncomfortable with them knowing you are seeing a therapist. In this case not using your insurance will fully cover your privacy.
No need to add a diagnosis to your record. To receive payment from insurance companies, therapists need to assign you a “diagnosis.” This diagnosis can be carried with you in certain circumstances. Additionally, having a diagnosis (for example, depression) on your record may prevent you from receiving other types of desired insurance, like life insurance, despite your being deserving of equal access.
You may also respect the general notion of privacy. You may not want this diagnosis on your record.
No limits on number and frequency of sessions or forced termination. Insurance companies can limit the amount of sessions you are allowed, so the therapist can only receive payment from the insurance company if you are “in crisis,” or only for your first few sessions. This puts both you and your therapist at risk of cutting your work short, rushing your work together, or not reaching your fullest potential. Often, healing can be unpredictable. Some people overcome an obstacle in 5 sessions, others need 25, others need 365.
Another are of concern is if you switch jobs, or your job switches insurance providers, you may be vulnerable to needing to switch your therapist, after gaining trust, building a relationship, and reaching new levels of strength and security and not wanting to start over with someone new.
Once you have scheduled your first session, your therapist will send you the intake forms electronically. They will then review your information with you in our first session to ensure that they have an accurate, initial first impression regarding your needs. They will be discussing your concerns with you and you can ask me any questions you may have. At the end of the appointment you will have set personalized goals. If they cannot offer the services that best fit your needs, they will work with you to get you connected to a more appropriate resource.
Absolutely. What you share with your therapist in your sessions is completely confidential except in the case of 1) immediate threat of harm to self or other, 2) suspicion of child or dependent adult, or elder abuse, 3) in the case of a court subpoena. They’ll discuss all of this and our other office policies during your initial intake session.
562) 568-7900Your appointment is reserved specifically for you, therefore all therapists require 48 hours notice of cancellation or you will need to pay for the appointment. It’s important that we meet consistently in order to make progress. Occasionally, you may need to miss or reschedule a session. We ask you to please notify your therapist or the front desk as soon as possible via text at (562) 568-7900 should you need to reschedule or cancel.
Sessions are 45-50 minutes.
To begin, we will meet once a week. It’s important to gain some momentum in the beginning by meeting weekly or progress can stall out. Once some or all of your goals are met, meeting less often will make sense.
Coastal Therapy & Wellness
3020 Old Ranch Pkwy, Seal Beach, CA 90277
© 2023 Coastal Therapy & Wellness