Everyone faces challenges in life. It’s a matter of how you learn to overcome them and use them to your advantage.
- Celestine Chua

FREQUENTLY ASKED QUESTIONS​​

Here are some answers to the most common questions people have when considering therapy with us.

We offer a free initial phone consultation which can help you to ask questions. However, the only way to know for sure is to come in for a session. Most people have a good sense of whether we are a good match for them within the first two sessions.

We also have tried to provide you with information on this website to give you a sense of who we are and how we work. Click here to find out more about who we are and here to find out more about the types of therapy sessions and therapy modalities each of us use. 

We will work with you to identify your personal goals for therapy and then tailor sessions to your needs, personality, values, beliefs, and goals. We use modern technology to measure your progress and adjust treatment in order to make sure you get out of therapy what you came in for and reach your goals. You can expect that I will provide a safe and non-judgemental environment,  listen closely to understand your experience, and then find ways to assist you in moving towards your goals. Therapy with us is very personalized, so how it helps differs from person to person. It will often involve things such as getting a different perspective on your experiences, exploring and discovering things about yourself, making changes in unhelpful patterns of thinking and behaving, processing difficult experiences, and learning healthy coping tools.

We offer an initial phone consultation which is always free. Nathalie’s session fees are $200 and Julia’s are $150. You can pay in cash or credit/debit card as well as with FHAs and HSAs.

We are not contracted with health insurance plans and are considered out of network providers. Insurance companies have rules that limit session lengths, have other limitations, and may compromise privacy. Many people prefer to avoid this and pay privately.

We will collect payment from you at the time of service. However, we provide a superbill which you can submit to your insurance company. Please note that submitting an insurance claim means we will likely have to make a mental health diagnosis. Please contact your insurance provider to ask about your coverage benefits. Understand that your services may or may not be covered in full. You will still be responsible to pay for full therapy fees at each session. 

The following questions can be helpful to ask your PPO insurance provider to find out the details of your out of network benefits:

Do I have “out-of-network” mental health insurance benefits?

Is approval required from my primary care physician?

What is my deductible and has it been met? Can deductibles be met with out-of-network mental health appointments?

How many sessions per year does my health insurance cover?

Are tele-health psychotherapy sessions covered in my out of network plan?

What is the “allowed amount” per session and the reimbursement rate (percentage) per therapy session I will be reimbursed after I met my deductible?

Once you have scheduled your first session, your therapist will send you the intake forms electronically. They will then review your information with you in our first session to ensure that they have an accurate, initial first impression regarding your needs. They will be discussing your concerns with you and you can ask me any questions you may have. At the end of the appointment you will have set personalized goals. If they cannot offer the services that best fit your needs, they will work with you to get you connected to a more appropriate resource.

Absolutely. What you share with your therapist in your sessions is completely confidential except in the case of 1) immediate threat of harm to self or other, 2) suspicion of child or dependent adult, or elder abuse, 3) in the case of a court subpoena. They’ll discuss all of this and our other office policies during your initial intake session.

Your appointment is reserved specifically for you, therefore all therapists require 48 hours notice of cancellation or you will need to pay for the appointment. It’s important that we meet consistently in order to make progress. Occasionally, you may need to miss or reschedule a session. We ask you to please notify your therapist or the front desk as soon as possible via text at (562) 257-6561 should you need to reschedule or cancel. 

Sessions are 45-50 minutes. 

 

To begin, we will meet once a week. It’s important to gain some momentum in the beginning by meeting weekly or progress can stall out. Once some or all of your goals are met, meeting less often will make sense.

 

Nathalie Maggio LMFT #123459        COPYRIGHT © 2021 Nathalie Maggio – all rights reserved. 

3020 Old Ranch Pkwy, Seal Beach, CA 90277